Privacy Policy

Overview

This Privacy Policy explains what information Ridgeline collects, why it is used, where it may be processed, and what control users have over it.

Ridgeline is operated by StrataBytes.

Ridgeline is designed to limit data collection to information reasonably needed to operate accounts, provide connected experiences, maintain security, and keep the service working.

Ridgeline does not sell personal data, use personal data for targeted advertising, or use account data or user content to train AI models.

Information Ridgeline collects

Account information

A Ridgeline account may include:

• email address;
• nickname or display name;
• internal account identifier;
• account status;
• account creation and update timestamps; and
• information necessary to authenticate and maintain the account.

Email addresses are used for sign-in, account access, security-related messages, and necessary account communication.

Legal acceptance records

Ridgeline stores records showing acceptance of applicable legal documents, including:

• the accepted Terms of Service version;
• the accepted Privacy Policy version; and
• the date and time of acceptance.

These records identify which policies apply to an account.

Inventory and Satellite information

Ridgeline may store information describing an account's relationship with a Satellite, including:

• Satellites associated with the account;
• access or entitlement status;
• applicable plan or access level;
• associated features or limits;
• Satellite-specific settings; and
• related creation and update timestamps.

This information is used to maintain Inventory, determine access state, and remember settings associated with connected experiences.

Email changes

When an account email change is requested, Ridgeline may maintain records including:

• the current email address;
• the requested new email address;
• request status; and
• related timestamps.

These records are used to safely process and track account email changes.

Technical and operational information

Operating Ridgeline may produce limited technical information through Ridgeline or its infrastructure providers, such as:

• IP address;
• browser and device information;
• requested pages or resources;
• timestamps;
• server and application logs;
• authentication and security events;
• error information; and
• basic service-performance information.

This information may be used to maintain availability, diagnose problems, prevent abuse, investigate security issues, and understand service reliability.

Ridgeline does not currently use advertising trackers, device fingerprinting, or cross-site behavioral tracking.

Limited operational analytics may be introduced in the future to understand reliability, performance, and feature usage. Such analytics are intended to operate and improve Ridgeline, not to create advertising or behavioral profiles of individual users.

Materially different analytics or tracking practices require an update to this Privacy Policy.

Cookies and browser storage

Ridgeline may use cookies or similar browser storage when necessary for:

• authentication and session management;
• security;
• necessary preferences; and
• requested functionality.

Ridgeline does not use advertising cookies.

How information is used

Personal information may be used to:

• create and maintain Ridgeline accounts;
• authenticate users and maintain sessions;
• display and manage account information;
• maintain Inventory and Satellite access;
• remember Satellite-specific settings;
• process account changes;
• deliver necessary authentication or account messages;
• maintain security and prevent abuse;
• diagnose and improve service reliability;
• process payments when paid features are available; and
• meet applicable legal or compliance obligations.

Information collected through ordinary Ridgeline operation is not used to create advertising profiles.

Satellites

Satellites are distinct experiences connected to Ridgeline.

Ridgeline may maintain information about an account's relationship with a Satellite, such as access state, entitlement information, or settings.

A Satellite may separately collect or process information when it is used. Where applicable, that Satellite may provide its own Privacy Policy describing those practices.

Unless explicitly stated otherwise, content created within an independently operated Satellite is not automatically part of Ridgeline account data. This includes:

• workspace content;
• conversations;
• files; and
• other Satellite-specific data.

Connection to a Satellite does not grant that Satellite access to unrelated Ridgeline account information.

When information must be exchanged between Ridgeline and a Satellite to provide a feature, only information reasonably necessary for that feature should be exchanged.

Payments

When paid features become available, payment processing may be provided by Stripe.

Payment information submitted through Stripe is processed under Stripe's own privacy and security practices.

Ridgeline does not intend to store full payment-card numbers or card security codes in its application database.

Ridgeline may receive and retain limited payment information necessary to manage purchases and account access, such as:

• transaction identifiers;
• payment status;
• amount and currency;
• Stripe customer or billing references;
• purchased products or access; and
• limited billing information where necessary.

Some transaction records may need to remain after account deletion for accounting, refunds, fraud prevention, or legal compliance.

Service providers

Ridgeline currently relies on the following service providers:

• Supabase • authentication and database infrastructure.
• Vercel • application hosting and delivery.
• Cloudflare • DNS, network-edge, security, and related infrastructure.
• Resend • authentication and account-related email delivery.
• Stripe • payment processing when paid features are available.

These providers may process information necessary to perform their services and are subject to their own privacy and data-processing practices.

Ridgeline does not provide personal information to these services for unrelated advertising purposes.

When information may be shared

Personal information may be disclosed:

• to service providers when necessary to operate Ridgeline;
• to a Satellite when necessary to provide a requested feature;
• when required by applicable law or valid legal process;
• when reasonably necessary to investigate fraud, abuse, unauthorized access, or security threats; or
• as part of a lawful transfer of ownership or operation of Ridgeline.

Ridgeline does not sell or rent personal information.

Data retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this Policy.

Account information is generally retained while the associated Ridgeline account exists.

Technical logs, security records, backups, transaction records, or information required by law may remain for a limited period after account deletion.

Infrastructure providers may also retain limited records according to their own retention policies.

Information that is no longer reasonably necessary should be deleted or otherwise disposed of appropriately.

Account deletion

A Ridgeline account may be deleted from Settings.

Account deletion removes associated Ridgeline account data, including profile information, Satellite entitlements, Satellite settings, and email-change records, subject to the limited exceptions described in this Policy.

Information maintained independently by a Satellite is not necessarily deleted with the Ridgeline account. Where applicable, Satellite-specific information may require a separate deletion request through that Satellite.

Payment, security, legal, or backup records may remain where reasonably necessary or legally required.

Choices and privacy rights

Several types of account information can be managed directly through Ridgeline.

Users may:

• update a nickname;
• request an email-address change;
• sign out; and
• delete a Ridgeline account.

Depending on applicable law and location, additional rights may include access, correction, deletion, restriction, objection, or portability of personal information.

Requests that cannot be completed through Ridgeline may be submitted through the privacy contact listed below.

Children and age requirements

Ridgeline is not intended for children under 13 and does not knowingly collect personal information from children under 13.

A person must be at least 13 years old to create a Ridgeline account and must also satisfy any higher age or consent requirement that applies where they live.

Users below the age of majority should use Ridgeline only with the permission of a parent or legal guardian where required.

If Ridgeline becomes aware that personal information has been collected from a child in violation of applicable law, reasonable steps will be taken to remove the information and disable the associated account where appropriate.

A parent or guardian who believes information has been collected from a child who should not have a Ridgeline account may use the privacy contact below.

Security

Ridgeline uses reasonable technical and organizational measures intended to protect account information against unauthorized access, disclosure, alteration, or loss.

No online service can guarantee absolute security.

Suspected compromise of a Ridgeline account or personal information should be reported using the contact information below.

International processing

Some service providers used by Ridgeline may process information in countries other than the country where a user lives.

Where required by applicable law, appropriate safeguards should be used for international transfers of personal information.

Changes to this Policy

This Privacy Policy may be updated as Ridgeline develops or its data practices change.

The version number and effective date will be updated when changes are made.

Material changes may require users to review and accept an updated Policy before continuing to use account-based features.

An update to this Policy will not be treated as permission for materially different data collection without appropriate notice.

Contact

Questions, requests, or concerns regarding privacy may be sent to:

StrataBytes / Ridgeline

Email: stratabytes.contact@gmail.com

Current Privacy Policy version: v1